Can a custom medals supplier handle bulk orders?
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Yes. As an experienced custom medals supplier, we support both small and large-scale orders. Our factory is equipped to handle bulk production for sports events, corporate awards, and international promotional campaigns.
Why choose your custom medals supplier over others?
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We are a direct custom medals supplier with factory pricing, strong production capacity, strict quality control, and experience serving global promotional markets. This allows us to provide competitive pricing and stable long-term supply.
Do you support OEM as a custom medals supplier?
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Yes. As a full-service custom medals supplier, we offer OEM production. You can send your design, or our team can help you develop a new product from concept to final production.
What materials do your lapel pins factory use?
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As a professional lapel pins factory, we use high-quality materials such as zinc alloy, iron, brass, and stainless steel. All materials can meet EN71 and CPSIA safety standards for EU and US markets upon request.
What if I have never imported from China before?
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We can guide you through the entire process, including:
Product selection
Design confirmation
Production tracking
Shipping arrangement
Customs documentation
Even first-time importers can work with us smoothly.
Do I need to worry about hidden costs?
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No. We provide clear quotations before production, including product cost, tooling (if any), and optional packaging. No hidden charges after confirmation.
What if my order is urgent?
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We can support fast production for urgent orders, depending on product type and quantity. Please inform us in advance so we can prioritize your schedule.
How can I trust your quality if I order for the first time?
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For first-time buyers, we recommend:
Making a sample before mass production
Checking photos/videos during production
Requesting third-party testing if needed
We also support long-term cooperation with consistent quality control standards.
How do I make sure my design will come out correctly?
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Before production, we provide a digital artwork proof for your approval. You can check all details including logo placement, colors, size, and finish. Production will only start after your confirmation.
Why should we choose your company?
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We provide a full-service solution including: one stop service
Professional custom design support
Stable factory production capability
Strict quality control system
International compliance support
Competitive factory pricing
Fast global shipping solutions
Our goal is to help clients reduce sourcing risk and build long-term reliable supply chains.
Do you have experience working with big brands?
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Our manufacturing has been aligned with the requirements of internationally known companies such as Disney, Starbucks, Coca-Cola, and other Fortune 500 brands, as well as global promotional agencies and retail suppliers.
Are your materials safe and compliant with EU and US standards?
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Yes. We use EN71 and CPSIA compliant safe materials to ensure our products meet the safety requirements of both European and U.S. markets.
Do you have any factory certifications?
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Yes, our factories are certified and audited by internationally recognized organizations, including: ISO Quality Management System, SEDEX Social Compliance Audit, Disney FAMA Factory Audit, Starbucks Supplier Audit
Do you help with design if I only have an idea?
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Yes, our design team can turn your concept or sketch into a production-ready artwork.
What is the production lead time?
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Mass production typically takes 12–25 days after sample approval.
How long is the sample lead time?
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Usually 7 days depending on design complexity.
What is your minimum order quantity (MOQ)?
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MOQ depends on product type, but most metal products start from 50–100 pcs for custom orders.
Can I fully customize my products?
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Yes, all products are fully customizable in shape, size, color, logo, plating, and packaging based on your design.
What products do you mainly produce?
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We specialize in custom medals, lapel pins, challenge coins, keychains, belt buckles, bottle openers, cufflinks, tie bars, and other metal promotional gifts.
Are you a manufacturer or trading company?
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We are a direct manufacturer with over 40 years of experience in producing custom metal gifts, including medals, pins, coins, keychains, and more.
